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Phone switching off at 50% Battery

JerinJ
Star II
My Rog Phone 5 switches off at 50% battery...drains very quick. Doesn't turn on after switching off. I thought it's an A12 issue so I downgraded to A11 but still the same issue. What's the fix?
3 REPLIES 3

FunBike31
Community Legend I
A fix lol, yes it's called a replacement with a new battery 🙂
You discover the consequences of the new user lobby to have everything, immediately helped by industrial marketing extolling the merits of the 65, 100 and 120w chargers and the quality of the ASUS battery that I had already questioned 2 months later purchase, 16 months after that capacity is only 4000, compare to 36-42 months to have the same % loss of my other phones.

ARP_ASUS
Community Legend II
Hi JerinJ,
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.

ASUS_Bot
Rising Star II
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