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Rudi_asus
Star I
Update android for zd551kl
1 ACCEPTED SOLUTION

Accepted Solutions

Aureliannn_ASUS
Moderator
Moderator
Hi, to update your phone, you can refer to the following YouTube link.
https://www.youtube.com/watch?v=G_FcRL4sdVw
May I ask what's your firmware version? If it has not been updated for a long time, it cannot be directly updated to the latest version.
Please note that during the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery power level. Thank you.

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5 REPLIES 5

Aureliannn_ASUS
Moderator
Moderator
Hi, may I aske did you want to update your phone? What is your current firmware version?
You can refer to the following link. Thank you.
https://www.asus.com/support/FAQ/1009748/
Also, you can refer to the following link to confirm the latest version.
https://www.asus.com/supportonly/asus%20zenfone%20selfie%20(zd551kl)/helpdesk_bios/

Rudi_asus
Star I
Hai
My asus phone is old phone and still use 5.0.2 android version.
I wan it update android to version 6 ( marshmallow ), but i can't,
Please help, send me a update OTA

Aureliannn_ASUS
Moderator
Moderator
Hi, to update your phone, you can refer to the following YouTube link.
https://www.youtube.com/watch?v=G_FcRL4sdVw
May I ask what's your firmware version? If it has not been updated for a long time, it cannot be directly updated to the latest version.
Please note that during the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery power level. Thank you.

Rudi_asus
Star I
Aureliannnn_ASUS

Hi, to update your phone, you can refer to the following YouTube link.

https://www.youtube.com/watch?v=G_FcRL4sdVw

May I ask what's your firmware version? If it has not been updated for a long time, it cannot be directly updated to the latest version.

Please note that during the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery power level. Thank you.


View post
My phone still working with 5.0.2 android version
I wan upgrade to 6 version