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Can´t unlock Zenfone Max Plus M2 using unlock tool

msmafra
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone Max Plus M2
Firmware Version: WW_phone-16.14.2009.319_20200825
Rooted or not: Not rooted
Frequency of Occurrence: every try
APP Name & APP Version (If your issue relates to the app): ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Every stop works for checking the system with adb but adb install ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk.
This is the message:
adb install ./ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk
Performing Streamed Install
adb: failed to install /home/marcelo/Downloads/Apps-etc/ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk: Failure [INSTALL_FAILED_SHARED_USER_INCOMPATIBLE: Package couldn't be installed in /data/app/com.asus.unlock-Odnwmioe1fwm4W5H7MHKKg==: Package com.asus.unlock has no signatures that match those in shared user android.uid.system; ignoring!]


3 REPLIES 3

Jiaszzz_ASUS
Moderator
Moderator
Hello, msmafra.
This model has stopped maintaining the Unlock Device App.
We apologize for any inconvenience caused.
Thank you for supporting ASUS products.

msmafra
Star I
Very disapointing. No updates anymore (sinc 2020) and not able to unlock it.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.