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Asus ROG Phone 5s WiFi and Hotspot not working after Sep 2022 update

Mike47
Star II
Please tell us some basic information before asking for help:
Model Name: ASUS ROG PHONE 5s
Firmware Version: 31.0810.1226.128
Rooted or not: NO
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): Wifi & Hotspot
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Tried Hard Reboot. Restarted several times. Gave Forget WiFi network. Unable to resolve issue.
39 REPLIES 39

Muhammad_azka
Star I
After this new update wifi & hotspot stopped working.

Jiaszzz_ASUS
Moderator
Moderator
Hello, Muhammad azka.
Please check the top-right corner of the screen and kindly share the details of the Wi-Fi issue in the PM inbox.
Thank you!

hansesguerra
Star II
They already received my phone at no charge thank you for the support @Jiaszzz_ASUS ! Turn around time is 3-6 weeks.

Ritesh39
Star II
Hi team, Same here after September update now I am unable to scan for wifi and it gives error also hotspot keeps turning off cant turn it on either.
Kindly help..it's really irritating now.

Ritesh39
Star II
Jiaszzz_ASUS

Hello, Muhammad azka.

Please check the top-right corner of the screen and kindly share the details of the Wi-Fi issue in the PM inbox.

Thank you!


View post
Hi , i am too facing the issue on Rog 5 Asus.. after September update wifi is not connecting..it's not even able to search nearby wifi signals