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asus zenbook duo app switcher wont working porperly

hallosarhang
Star I
i need help with laptop zenbook duo
while i open a tab and i want to extend the tab on both screen
it no longer shows the icon that would make the tab extend on both screens\
is it no longer available ? or it is a bug that need to be fixed?
~thanks
9 REPLIES 9

Falcon_ASUS
Moderator
Moderator
hallosarhang

i need help with laptop zenbook duo

while i open a tab and i want to extend the tab on both screen

it no longer shows the icon that would make the tab extend on both screens\

is it no longer available ? or it is a bug that need to be fixed?

~thanks


asus zenbook duo app switcher wont working porperly
@hallosarhang
Could you please tell me the model of the laptop you are using?
Could you please provide me with a video of the operation for me to confirm?

How to find Model Name
Sorry for any inconvenience it may be caused. 

hallosarhang
Star I
312624463-800538494605397-1673450808355973640-n.jpg
this is the model

hallosarhang
Star I
and as you see in this video
when i use to click and hold , there were three icons
one of them for upper screen (as you see 1)
and one of them for the touch screen ( as you see 2)
and i had another icon which extended the tab on both screen which is no longer available .
in the setting everything is like before nothing changed
but after the latest update for windows its no longer available ,
& i would like to mention that this feature was one of the main reasons that made me buy this laptop
& its no longer there


if you could help
i will be glad
~thanks

Falcon_ASUS
Moderator
Moderator
hallosarhang

https://us.v-cdn.net/6031231/uploads/TGVE5F3LGOGE/312732410-5972211562802694-1197537164909921101-n.m...

and as you see in this video

when i use to click and hold , there were three icons

one of them for upper screen (as you see 1)

and one of them for the touch screen ( as you see 2)

and i had another icon which extended the tab on both screen which is no longer available .

in the setting everything is like before nothing changed

but after the latest update for windows its no longer available ,

& i would like to mention that this feature was one of the main reasons that made me buy this laptop

& its no longer there

if you could help

i will be glad

~thanks


View post
@hallosarhang
What system are you currently using? (Win10 or Win11?)
Please try to reinstall ASUS System Control Interface, ASUS ScreenXpert Interface, and install the calibration tools.
[Notebook] Troubleshooting - How to fix the ScreenPad 2.0 problems when it is not working properly o...Sorry for any inconvenience it may be caused.