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Mobile internet goes off during calls, I am in UAE

Danmen
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: not sure
Rooted or not:no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

Mansi_ASUS
Moderator
Moderator
Hey @Danmen!
Can you tell us a bit more about the issue you are facing?
Also, you can check your firmware version by going to Settings>System>About Phone, here you will find your build number (firmware version). Please share it with us so that we can assist you further.

Danmen
Star I
SKQ1.220406.001.32.2040.2040.28 release-keys
when i am on calls, the mobile data goes off, whcih should not happen, even though i have strong network

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.