N580VD max ram capacity

hta1905hta1905 Level 1
edited November 8 in VivoBook

Hi, I'm using N580VD with 16 GB ram (DDR4 2400 MHz) and i want to add another 16 GB ram on it. I have one empty slot. I wrote to ASUS Support twice about this topic. First they said N580VD supports 32 GB max, but in second reply they said max ram is 16 GB. I'm really confused. Does anybody know the answer? Thanks in advance.

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