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ASUS TUF A15 - Screen flickering at 144 Hz

ardelprst
Star I
System: Windows 11 (Ryzen 7 4800H, RTX 3050, 8GB, 512GB SSD)
Battery or AC: both
Model: ASUS TUF A15 - FA506IC
Frequency of occurrence: all the time (only happen at 144 Hz)
Reset OS:
Screenshot or video: attached
========================
Detailed description:
last night my laptop was fine, turned on my laptop this morning and the screen suddenly flickering with black lines. i tried to change the refresh rate to 60 Hz and the flickering stopped. i think it only happen when i switch to 144 Hz. i've been using 144 Hz all this time but never got into problem except today.
10 REPLIES 10

Falcon_ASUS
Moderator
Moderator
ardelprst

https://zentalk.asus.com/en/discussion/comment/226597#Comment_226597

NVIDIA Geforce RTX 3050 version 30.0.15.1278


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@ardelprst
Please try the following to confirm whether the problem can be eliminated.
1. Please update the BIOS to version 301
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/BIOS/104210/ASUS_FA506IC_301_BIOS_Update.exe
[Notebook] How to update BIOS in Windows | Official Support | ASUS Global
2. Please update AMD Graphic driver to version 30.0.13002.1001
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Graphics/27271/Graphic_DriverOnly_ROG_AMD_B...
Sorry for any inconvenience it may be caused. 

I have the same issue and I have done all the steps mentioned above but problem stays the same

ardelprst
Star I
@Falcon_ASUS hello, i've updated everything but it still doesnt work and i think it's getting worse?

onbuxmail
Star I
Bios or graphics updates won't fix this problem. It is a unknown bug. There is a work around. You have to lower your screen refresh rate, from 144Hz to 120Hz or lower, whatever refresh rate fixes your screen. I maneged to fix mine with that trick. I used this software to change my rate : Custom Resolution Utility (CRU), its like a 3mb program.

Falcon_ASUS
Moderator
Moderator
ardelprst

@Falcon_ASUS hello, i've updated everything but it still doesnt work and i think it's getting worse?

https://us.v-cdn.net/6031231/uploads/6JLXEV2I5WFD/whatsapp-video-2022-10-09-at-11-46-56-am.mp4


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@ardelprst
If the problem does not improve, I would like suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.