Rog 5 issue

[davidiskander10]

Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: 18.0810.2101.95
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello Asus team,
I'm facing an issue with Asus Rog 5 that I'm no longer receiving or delivering voice calls and it is greyed out in sim settings and the finger print no longer appears in settings and I no longer can use it. I made a factory reset may this issue disappeared but unfortunately it doesn't
Kindly, help me with this issue
Regards,
David

[davidiskander10]

Attached screenshots

[davidiskander10]

Reminder!
Kindly, Provide me with authorized repair service in Egypt.

[FunBike31]

No wonder, it is the second most frequent failure after that of Wifi hs.
Except that this one could easily be avoided, just don't put the ROG5 in a trouser pocket. Cable disconnected or torn by repeated bending.
You add ASUS to your last 3 words, search google gives you the answer in 1 second

[keren_ASUS]

Hey davidiskander10,
We're so sorry for the inconvenience this is causing you. You can click the link down below to find a service center in Egypt. Thank you!


Find service locations - Egypt | مساعدة | ASUS مِصر‎