death pixel and #asus ask me £45.00 just for courier fee..

[tekremm]

System: Windows 11
Battery or AC:
Model: Tuf Gaming F15
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description :
Hi, My laptop is quite new but I couldn't find the receipt. #asus didn't say anything about this issue. They said that they wil take my laptop and they will look. If there is an user fault they will want £45.00 just for courier fee. Additionally they will request repair fee. So it is too expensive and I am worried they will say user error event it is not. I don't know how dead pixel can be user error.

[Falcon_ASUS]

tekremm

1. System: Windows 11
2. Battery or AC:
3. Model: Tuf Gaming F15
4. Frequency of occurrence: Always
5. Reset OS:
6. Screenshot or video:

========================

Detailed description :

Hi, My laptop is quite new but I couldn't find the receipt. #asus didn't say anything about this issue. They said that they wil take my laptop and they will look. If there is an user fault they will want £45.00 just for courier fee. Additionally they will request repair fee. So it is too expensive and I am worried they will say user error event it is not. I don't know how dead pixel can be user error.

death pixel and #asus ask me £45.00 just for courier fee..

@tekremm
It shouldn't be a dead pixel. Since I can't confirm the actual condition of your laptop, I would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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