System: WIndows 11
Battery or AC: AC
Model: UX8402ZE
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:I bought a 2TB nveme external sandisk extreme pro with claims that the read/write can go until 2000 mp/s. I tried in many way to get that speed and after searching for info on Google, this sandisk model needs a usb 3.2 gen 2. Before buying that, I checked that my zenbook duo 14 pro ux8402ze has that usb 3.2 gen 2. But the speed test is limited only around 1000 mps.
How can I solve this problem?
Ports specification of UX8402
1x USB 3.2 Gen 2 Type-A
2x Thunderbolt™ 4 supports display / power delivery
1x HDMI 2.1 FRL
1x 3.5mm Combo Audio Jack
1x DC-in
Micro SD Express 7.1 card reader