Rog phone 6 - shutdown in charging (after night update)

[infyplay]

Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.

[Farzad0]

Danishblunt

@Farzad0

And my message got blocked lmao.

here we go again:

Usually they don't offer replacement units. At least I never heard of any service centers offering it, however you might be lucky so you could ask, however I wouldnt expect it. From what I know the pro model gets especially tricky in terms of repair, however this was some months ago, so take it with a grain of salt.

What you do after the repair is up to you.

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Alr thats fine bro. Thanks for your support, I really appreciate it!

[Mattias_ASUS]

Thanks for the info.
We will be looking into this matter together with R&D

[Mattias_ASUS]

We will not be closing the topic.
But regarding comments, remember. Opinions are fine, being disrespectful or accusatory is not.

[Farzad0]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/229722#Comment_229722

I heard horror stories about people waitinf for over a month. Keep us updated.

View post

My phone just got picked up by the courier now i need to wait for the results bro.

[Farzad0]

Yesterday a DHL courier picked up the phone and this morning the phone arrived at one of the ASUS service centres in the Czech Republic.
Now I am waiting for an update, hope it won’t be long.