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Zenfone 9 and Android Auto issue

acorrob
Star II

Model Name: Asus Zenfone 9
Firmware Version: WW_32.2030.2030.26
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Android Auto 8.0.623354
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

Hello! My problem is related to the connection of Android Auto with the Asus Zenfone 9. I have tried all kinds of cables, reset the terminal to factory, uninstall app, clean cache etc etc... and I can't get my car to detect the Asus Zenfone 9 with Android Auto. I have tried other phones like Samsung A32 5G, Samsung A13 and it works, Huawei P30 pro too. If that's any help, my car is a Mazda 6.

Could you help me? Can I send some kind of log?

Thank you!

15 REPLIES 15

LukeBiel
Rising Star I
acorrob

https://zentalk.asus.com/en/discussion/comment/228896#Comment_228896

Impossible, my car does not have wireless Android car.


View post
You can buy a dongle to the USB connector, it will make it wireless

acorrob
Star II
It's possible talk with developer team? I can send a bug report if they need that. Thanks! @Mansi_ASUS

acorrob
Star II

Mansi_ASUS
Moderator
Moderator
Hey @acorrob,
I will be reporting the issue to the R&D team. Till then can you tell me what Android Auto version are you currently using?