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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

Dozer13714
Star I
Hi I'm having same issue

Falcon_ASUS
Moderator
Moderator
stuie

I’m having the same issue.


View post
@stuie
I have sent you a message, please check.
Thank you.

Marouane
Star I
desktop-screenshot-2022-09-21-00-30-13-65.png
can you guys pls help me solve it

Falcon_ASUS
Moderator
Moderator
Marouane

desktop-screenshot-2022-09-21-00-30-13-65.png

can you guys pls help me solve it


View post
@Marouane
I have sent you a message, please check.
Thank you.

Falcon_ASUS
Moderator
Moderator
Dozer13714

Hi I'm having same issue


View post
@Dozer13714
I have sent you a message, please check.
Thank you.