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Admins help please, Speaker stopped working, wifi sometimes turns off automatically

Leomard
Star I
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version:.114
Rooted or not:not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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from yesterday my phone speaker is not working as well as my wifi sometimes work, i downgraded from A12 to A11 to solve this, but nothing seems to work , Admins please help , bought my phone on August 12 2021
8 REPLIES 8

Leomard
Star I
@Titan_ASUS , @Jiaszzz_ASUS any solution please, this is my only phone, need help

Leomard
Star I
Any solution moderators

Jiaszzz_ASUS
Moderator
Moderator
Hello Leomard ,
We apologize for any inconvenience this may cause.
Based on the situation you describe, it is recommended that you backup your data and refer to the following link to troubleshoot the issue.
[Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? | Official Support | ASUS Globa...Thank you.

Leomard
Star I
@Jiaszzz_ASUS thanks for the reply, I have already taken my backup but my speakers are gone not working at all and wifi and hotspot keeps on disconnecting. Please help me in this