ROG 5 WiFi not turning on.

choongfenixchoongfenix Level 1
edited October 15 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version: 31.0810.1226.114
  3. Rooted or not: No
  4. Frequency of Occurrence:Consistent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi, I have recently been unable to turn my WiFi on. Issue happened 2 days ago when i experienced random reboots while using the phone. I have tried clearing network settings, factory resetting from recovery mode , but no improvement. Its 4 months out of the warranty period. Any advise ? Thanks


  • You are in the right discussion to read the hundreds of identical messages and that there is only the change of motherboard as a solution, that the price of the replacement is equivalent to a gamer phone from other brands and that the new motherboard will have a duration as short as the original.

    If you bought it without going through the official ASUS dealers in your country, there are many solutions, the best in my opinion is to buy a good hammer (it will serve for many years) and organize a Fury Room game, or even to create a company, it is a market in full expansion and the ASUS rog phone 5 clientele is assured

    Some links at the bottom of the message

    If you bought it through the official circuit of your country, write to ASUS, ask for support, extract the hundreds of similar cases to support your request, go through a consumer association, in short, consider all possible remedies.

  • Hi choongfenix ,

    We are sorry to hear about your device, for what you are describing our recommendation is to visit the nearest ASUS Service Center at your earliest convenience to get your device checked.

    Thank you!

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