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ASUS ROG Phone 5S Pro Screen Cast not working

LaurelLParas
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5S Pro
Firmware Version: 31.0810.1226.114
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Screen Cast feature is not working properly after updating. It connects to the TV then disconnects right away. I tried rebooting the phone, TV and Router but the issue remains. I tried casting from a different phone and it works. Please fix.
7 REPLIES 7

Mansi_ASUS
Moderator
Moderator
Hey @LaurelLParas, try clearing your phone's cache memory. It might help resolve the issue that you're facing. 🙂

LaurelLParas
Rising Star I
I always clear it in Mobile Manager. Still no go.

LaurelLParas
Rising Star I
I saved the logs in Google Drive but I can't post links in here.
screenshot-20220909-013232156.png

LaurelLParas
Rising Star I
No updates yet?
screenshot-20220909-013232156.png