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1- ROG PHONE 5 Ultimate Wifi and Hotspot not working.

Vikas_Rathore
Rising Star II
Please tell us some basic information before asking for help:
Model Name:ROG PHONE 5 Ultimate
Firmware Version:31.0810.1226.91
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am using it for six month and faced nothing yet but suddenly my wi-fi and hotspot stop working.
I thought it is software problem and reset the phone in safe mode then wi-fi and hotspot working fine.
after using 7 day my phone it stopped working again. and then reset it again wi-fi and hotspot not turned on.
Then i tried many option like downgrade to Android 11 and other OTA update but problem was not solved.
Finally submitted it to Service Centre and still no Update from them yet.

12 REPLIES 12

nsanedown
Star III
Looks like the same problem as all v5 phones have, a faulty motherboard which the service center will replace to get it working again.
Assuming that's the only problem.

Vikas_Rathore
Rising Star II
I got Service Center update they are changing board .
My question is suppose they are able to change the board and my phone will work fine.But what about the warranty?
are they extend my warranty of new board or it remains same as it will expire in 3 month .

excavation5
Rising Star II
Vikas Rathore

I got Service Center update they are changing board .

My question is suppose they are able to change the board and my phone will work fine.But what about the warranty?

are they extend my warranty of new board or it remains same as it will expire in 3 month .


View post
Warranty remains the same

Vikas_Rathore
Rising Star II
excavation5

https://zentalk.asus.com/en/discussion/comment/226182#Comment_226182

Warranty remains the same


View post
Yes! I got it they returned my Phone but with different board.
They replaced it with ROG PHONE 5s Pro.
Which have SD888 Plus 2.99 GHz Processor.
What should i do?

excavation5
Rising Star II
Vikas Rathore

https://zentalk.asus.com/en/discussion/comment/226223#Comment_226223

Yes! I got it they returned my Phone but with different board.

They replaced it with ROG PHONE 5s Pro.

Which have SD888 Plus 2.99 GHz Processor.

What should i do?


View post
So if the pro version is whit better chip be happy 888+ is better than 888 and in this situation they make a little upgrate to your phone

https://nanoreview.net/en/soc-compare/qualcomm-snapdragon-888-plus-vs-qualcomm-snapdragon-875