TUF Dash F15 2022 Thunderbolt Display output does not work

torgabortorgabor Level 1
edited October 8 in Others
  1. System: TUF Dash F15 2022 
  2. Battery or AC: Both
  3. Model: FX517ZM
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video:


Detailed description:

I've purchased a Thunderbolt 3 to Displayport adapter and I've plugged it into the Thunderbolt 4 port on my laptop (I've double-checked it's the right one), and nothing happens, it does not get recognized.

I've ruled out an issue with the adapter itself, since I've tested it on a Macbook Air M1 and Lenovo P52 and both laptops identify it correctly as a Thunderbolt 3 display adapter, and can output video correctly.

All my drivers are up to date according to Windows Update/Armoury crate.


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