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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

FilthyCasual
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/221880#Comment_221880

@FilthyCasual

I have sent you a message, please check.

Thank you.


View post
Hi i have responded to the message but there's no response

Falcon_ASUS
Moderator
Moderator
FilthyCasual

https://zentalk.asus.com/en/discussion/comment/221908#Comment_221908

Hi i have responded to the message but there's no response


View post
@FilthyCasual
I have sent you a message, please check.
Thank you.

Mano03
Star I
I'm also facing the same isssue for my asus tuff gaming laptop
please help
screenshot-281-29.png

Falcon_ASUS
Moderator
Moderator
Mano03

I'm also facing the same isssue for my asus tuff gaming laptop

please help

screenshot-281-29.png


View post
@Mano03
I have sent you a message, please check.
Thank you.

gamingnimanz
Star I
Same issue here.