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Problem with update

efko
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 9 16/256
Firmware Version: 32.2004.2004.74
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

Today I traded the ZF9 White 8/256 for the Black 16/256 version at the same store.

I am surprised that I have older software here and there is no update for me.
Does the 16/256 version have different software?
Thx!
photo-2022-08-30-17-51-04.jpg

9 REPLIES 9

clavo
Star III
Then there is only the possibility that Asus has not yet distributed the update to all devices, which is generally done in batches.

efko
Star III
I'll try to charge it, maybe it will help.

efko
Star III
the update arrived today, everything is OK.

Mattias_ASUS
Moderator
Moderator
Hi!
The update had a bit of a slow rollout but it should be fine now 🙂

Roystoys
Zen Master III
efko

Thanks, but I want to get it automatically. I wonder where the problem is.


View post
I think that the ota is broken at the moment