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ROG PHONE 6 - NO VOLTE (GREYED OUT) - NO WIFI CALLING - NO CALLS - NO SERVICE - ANDROID 12 !!!

Jay_ROG6
Star III
Please tell us some basic information before asking for help:
Model Name: ROG_PHONE6
Firmware Version: WW_32.2810.2206.97
Rooted or not: not
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I just got this ROG phone 6 which I paid almost $1500 for and the phone is having the same issue in this thread which was recently resolved with an update that was released weeks ago!! I don't know what to do at all with "My exciting new phone" which has NO SERVICE due to VOLTE greyed out which you cant anable it anywhere in this ANDROID 12 . please get back to me as soon as possible I've been a customer with ASUS since ROG PHONE 1. this is very frustrating... here is the link for the thread.
https://zentalk.asus.com/en/discussion/61747/rog-3-volte-not-functioning-after-update-android-12-31-...
22 REPLIES 22

ktw
Rising Star II
Danishblunt

https://zentalk.asus.com/en/discussion/comment/223456#Comment_223456

It does, but no VoLTE etc. Just the standard 2g stuff and lte for internet.


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By "working", I mean the VoLTE that he was asking for

Danishblunt
Hall of Fame I
ktw

https://zentalk.asus.com/en/discussion/comment/223495#Comment_223495

By "working", I mean the VoLTE that he was asking for


View post
He isnt complaining about no voLTE. Hes complaining about having no service. He assumed it was due to volte being off which isnt the case.

DeLLiAnO
Rising Star I
No volte or vowifi in belgium with telenet provider since rog phone 2. My wife is also with same provider and has vowifi and volte, but she has always the newest samsung galaxy ultra phones.

Taskman
Star III
DeLLiAnO

No volte or vowifi in belgium with telenet provider since rog phone 6. My wife is also with same provider and has vowifi and volte, but she has always the newest samsung galaxy ultra phones.


View post
Seems the operator doesn't want to enable it for anything but approved phones. It is quite common as they don't want to be contacted about issues, if they haven't tested anything.
But still would be nice if you could activate it yourself somehow, by calling them or so and agreeing it's not verified. As the risk of issues is very low.

Mattias_ASUS
Moderator
Moderator
Hello!
The ROG Phone 6 has not been released in the US yet, and the validation on networks is ongoing at this moment.
If your reseller has informed you otherwise please make sure to contact your reseller and ask for your money back, since the device is not ready for the US market.