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Screen recording issue is back on latest ver of blue archive

Razgriz
Rising Star II
Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version: 31.0210.0210.230
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): blue archive
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Recording issue is back after yesterday's update of blue archive..
It already fixed last year on firmware below, but now its happening again
Admin

【Version】

18.0410.2111.182

【Model Name】

ROG Phone 3 ZS661KS

【Release Date】

2021/12/06

Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.

How to update firmware on my phone?

【Release Note】

  1. Updated Android security patch to 2021-11
  2. Fixed issue with screen recording while playing the game “Blue Archive”

[211105] ROG Phone 3_ZS661KS_WW_18.0410.2111.182

25 REPLIES 25

Mattias_ASUS
Moderator
Moderator
I have created a bug rapport regarding this, I will be waiting for info from the R&D Team

Razgriz
Rising Star II
Mattias_ASUS

I have created a bug rapport regarding this, I will be waiting for info from the R&D Team


View post
Great
Thx, man
😎👌

Razgriz
Rising Star II
This issue still there after latest update yesterday..
Hope that is not the last update for this phone..

Mattias_ASUS
Moderator
Moderator
Hello!
I have gotten a reply from the R&D team and to look further into the matter they need some logs, I would greatly appreciate it if any users with this issue could help create a log and send it to me as a PM so I can forward it directly to the team 🙂
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)