Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[babblingbark]

@Blake_ASUS @Falcon_ASUS - I have the same problem. I purchased a new laptop and it is already registered. Please help!

[PerpetualTravel]

Same issue with my laptop: M6NRKD00481724A

[Relinnsa]

Hi @Blake_ASUS i also need help

[Falcon_ASUS]

faizz

Hello, I have a problem with the registration of the product. I created an account, registered the product and everything was ok. I logged out of the account and now when I log in, it's gone. When I try to register it, it says that this product is already registered and I do not have it in the list

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Suszasty

Hello, I have the same problem "product is already registered".

Thank you in advance for your help.

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jordan_win11_pc

Hi, I encounter the same problem of product is already registered. Please kindly help, thank you.

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fenggar63

Hi, i have the same problem because my wifi disconnecting in the middle of the registration. The product is already registered but there's none in my account page. Please help

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arghyachakraborty111

https://zentalk.asus.com/en/discussion/comment/187165#Comment_187165

https://zentalk.asus.com/en/discussion/comment/192635#Comment_192635

same problem with me plz help.

my email id : arghyachakraborty111@gmail.com

serial number is : MANRCX04767843B

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babblingbark

@Blake_ASUS @Falcon_ASUS - I have the same problem. I purchased a new laptop and it is already registered. Please help!

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PerpetualTraveler

Same issue with my laptop: M6NRKD00481724A

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Relinnsa

Hi @Blake_ASUS i also need help

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@faizz , @Suszasty , @jordan_win11_pc , @fenggar63 , @arghyachakraborty111 ,@babblingbark , @PerpetualTraveler , @Relinnsa
I have sent you a message, please check.
Thank you.

[Falcon_ASUS]

Jotadg

Hello, same problem here registering a ROG Maximus Z690 Hero.

can you please help me register it?

Thanks!

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@Jotadg
Here we mainly discuss the issues/questions related to ASUS laptop.
For your Motherboard questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
ASUS - Contact UsSorry for any inconvenience it may be caused.