Asus TUF F15 FX506HCB AI Active Noise Cancellation (ASUS Utility) not working

[Subash_Baskaran]

System: Windows 11 Home
Battery or AC: On Both (Currently Battery)
Model: FX506HCB
Frequency of occurrence: All time
Reset OS: No
Screenshot or video:
========================
Detailed description：
Hi all,
A month ago I bought Asus TUF F15 FX506HCB. Recently I'm unable to select AI Active Noise Cancellation (ASUS Utility) output from the list of available outputs from the pop up near volume slider and even from windows sounds option. It was working OK-ish (Output were muffled) when I last time checked it about an week ago.

[Falcon_ASUS]

Subash Baskaran

1. System: Windows 11 Home
2. Battery or AC: On Both (Currently Battery)
3. Model: FX506HCB
4. Frequency of occurrence: All time
5. Reset OS: No
6. Screenshot or video:

========================

Detailed description：

Hi all,

A month ago I bought Asus TUF F15 FX506HCB. Recently I'm unable to select AI Active Noise Cancellation (ASUS Utility) output from the list of available outputs from the pop up near volume slider and even from windows sounds option. It was working OK-ish (Output were muffled) when I last time checked it about an week ago.

Asus TUF F15 FX506HCB AI Active Noise Cancellation (ASUS Utility) not working

@Subash Baskaran
Could you please provide me with the picture when the problem occurs?
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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