Fingerprint calibration - need help from Asus
Please tell us some basic information before asking for help:
- Model Name: Rog Phone 5s
- Firmware Version: 31.0810.1226.91
- Rooted or not: no
- Frequency of Occurrence: all the time
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I need help from Asus representative. I replaced the broken screen of my 5s by myself - local Asus quoted my a very high price for the screen replacement so I bought a phone with dead motherboard and put my motherboard inside. Everything works fine, but I need to calibrate my fingerprint. I bought a fingerprint calibration tool and after few tries managed to calibrate it. The problem is that calibration is gone after restart. I tried with both Android 11 and 12 and it's always the same. Can someone suggest what should be done in order to keep the calibration after a restart? Local Asus repair center refuse to help even for a payment since I changed the screen by myself.