wide angle camera not working

[hkorkut]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My zenfone 5z phone's wide angle camera is not working
It stays on a black screen. It hangs.
Many users are having this problem. Please find a solution to this.

[hkorkut]

I sent my phone to Asus Turkey service. Repair was offered with a fee of 7100 TL. I was told that the wide angle camera is not working due to a 4 year old device and motherboard failure.Asus wide-angle camera failure is a common problem of many users and this is a chronic problem. In addition, the ghost screen problem is also a chronic problem. Isn't this fee, 7100 TL, too much for these?

[hkorkut]

I changed the battery of my device for 359 TL at the authorized service. With a fee of 7100 TL, motherboard, screen, camera replacement is very expensive. In addition, these problems are chronic problems and ASUS should support the user in this case.

[hkorkut]

As always, Asus official, no one hears our voice.

[hkorkut]

With the spare parts in your stock, you can solve the problems of many users at a reasonable price. please consider this

[hkorkut]

Isn't there an Asus official to answer?