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ROG Phone 3 Not Charging

543V4
Star II
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3
Firmware Version: 31.0210.0210.230
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My ROG phone is unable to charge by original charger/cable . However same works fine when used via side port. Thought port might be problem, but it works if i connect with other chargers ( fast charge won't work though). It is and must be software issue, please give me a solution as soon as possible.
9 REPLIES 9

ZT-fdcf9d8b
Star I
My phone is also not charging with the original charger. Other chargers work fine. please help

543V4
Star II
Also bro original charger only working on side port.

543V4
Star II
ZT-fdcf9d8b

My phone is also not charging with the original charger. Other chargers work fine. please help


View post
Is it working with side usb port ??

ZT-fdcf9d8b
Star I
No it's not working either. Charging sign in showing but the phone is not charging