While downloading/updating with mobile data a big apk like pubg from playstore it gets stop around 500mb
What happens when you try to manually resume the download?
It downloads 1 mb sometimes and again stops also downloading notification disappears
Are you at the limit of your monthly data? Can you finish the download if you get on a Wi-Fi network?
No i had much data left ...i didnt try with wifi
OR do you have WiFi Scanning and/or Bluetooth Scanning enabled inside Location settings? These options are reportedly interfering with the connection.
It is a play Store bug sometimes it happens when with WiFi
But bro i never faced this issue in any phone i used till date expect rog2
@Anders_ASUS pls fix it ,it also happens in the Zenfone 5z,whenever I download anything after some time download stops
I have this problem as well no apps will download from the store and I tried to update the phone with the firmware patch from ASUS website and there are absolutely NO clear instructions on how to update the phone, I contacted the seller and they sent me a text document with instructions on how to update the phone, BUT BECAUSE THE STORE WON'T LET ME DOWNLOAD THE APP TO OPEN THE TEXT FILE TO FIGURE OUT HOW TO UPDATE THE PHONE, I HAVE NO IDEA WHAT TO DO! As of this point this phone is nothing but a brick I want to break in half.
@LP_ASUS yes downloading resumes with wifi ..but when i try same with mobile data it doesnt
i had the same issue with ROG phone 2 tencent, i clearer the cache of play store and restarted my phone it started working