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HotSpot Error

Pervage
Rising Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version:
Rooted or not:
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi Team,
When wifi is on Turning on Hotspot is showing Error. please refer the screenshot. Please fix this bug.
screenshot-20220714-131930933-281-29.jpg

12 REPLIES 12

ARP_ASUS
Community Legend II
Hi Pervage,
Please confirm your software version if you are on latest software version.
Did a gentle restart helped?

Pervage
Rising Star II
Hi @ARP_ASUS I have latest A12 .230 version and I tried couple of restarts, it didn't work.

ARP_ASUS
Community Legend II
What's your phone's software version?
Have you updated to Android 12?
If updated, you can downgrade to Android 11 and try once
If nothing works, would request you to visit the nearest service center

Pervage
Rising Star II
1.What's your phone's software version? ww_phone-31.0210.0210.230.0
Have you updated to Android 12? Yes
If updated, you can downgrade to Android 11 and try once - Can't do it.Have a lot of data.
If nothing works, would request you to visit the nearest service centre
@ARP_ASUS

Pervage
Rising Star II
@ARP_ASUS The issue is fixed after clean install of A12 from A11. Now it is working fine. We can close this.