unable to register set of 2 ZenWifi AX nodes

[danieltarditi]

System: ZenWifi AX (XT8)
Battery or AC: AC
Model: Wireless mesh
Frequency of occurrence: 1 month
Reset OS: YES
Screenshot or video: no
========================
Detailed description：I am unable to register either of my two nodes/router that I have. Ironically, the additional 3rd node I purchased separately registered without issue. Frustrating as also unable to download update to firmware. Have tried the MyASUS App and camera as well as manually entering in serial number multiple times. Very frustrated. Especially when the MyASUS App crashed more than once when I tried to go to technical assistance.

Any help would be greatly appreciated

[Falcon_ASUS]

danieltarditi

1. System: ZenWifi AX (XT8)
2. Battery or AC: AC
3. Model: Wireless mesh
4. Frequency of occurrence: 1 month
5. Reset OS: YES
6. Screenshot or video: no

========================

Detailed description：I am unable to register either of my two nodes/router that I have. Ironically, the additional 3rd node I purchased separately registered without issue. Frustrating as also unable to download update to firmware. Have tried the MyASUS App and camera as well as manually entering in serial number multiple times. Very frustrated. Especially when the MyASUS App crashed more than once when I tried to go to technical assistance.

Any help would be greatly appreciated

unable to register set of 2 ZenWifi AX nodes

@danieltarditi
Here we mainly discuss the issues/questions related to ASUS laptop.
For your Router questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
ASUS - Contact UsSorry for any inconvenience it may be caused. 

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.