Asus Splendid

[D_IMAN]

I see an AsusSplendid error in the logs:
Log name: Application
Source: Application Error
Date: 08.07.2022 10:59:02
Event ID: 1000
Task Category:(100)
Level: Error
Keywords:Classic
User: N/A
Computer: ----
Description:
Faulting application name: AsusSplendid.exe, version: 2.1.26.0, timestamp: 0x62946cf1
Faulting module name: AsusSplendid.exe, version: 2.1.26.0, timestamp: 0x62946cf1
Exception code: 0xc0000409
Error offset: 0x000000000006fc60
Faulting process ID: 0x1f28
Faulting application start time: 0x01d892a096317af7
Faulting application path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
Report ID: 5bb82a97-0677-46c1-84d9-5f17d5877162
Full name of the failed package:
Code for the application associated with the failed package:
event xml:

 
   
    1000
    0
    2
    100
    0
    0x80000000000000
   
    5885
   
   
    Application
    DESKTOP-8UIHF3C
   
 
 
    AsusSplendid.exe
    2.1.26.0
    62946cf1
    AsusSplendid.exe
    2.1.26.0
    62946cf1
    c0000409
    000000000006fc60
    1f28
    01d892a096317af7
    C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
    C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_6d80c4e5e6c9db97\ASUSOptimization\AsusSplendid.exe
    5bb82a97-0677-46c1-84d9-5f17d5877162
   
   
   
   
 

What is this error?
How to fix it?

The "Splendid" driver is installed up-to-date for my laptop model.

[D_IMAN]

@Falcon_ASUS
What do you say to that?
I reinstalled Windows!
And what do you think, Splendid and OLED Flicker Free Dimming
- stopped working again!
The last thing I did was set up a connection between my laptop and smartphone via Link to MyASUS...
I'm not going to reinstall Windows/drivers/software etc. anymore. and Wasting time setting up!
This is clearly a software problem and you must fix it!

[Falcon_ASUS]

D_IMAN

@Falcon_ASUS

What do you say to that?

I reinstalled Windows!

And what do you think, Splendid and OLED Flicker Free Dimming

- stopped working again!

The last thing I did was set up a connection between my laptop and smartphone via Link to MyASUS...

I'm not going to reinstall Windows/drivers/software etc. anymore. and Wasting time setting up!

This is clearly a software problem and you must fix it!

View post

@D_IMAN
I edited my previous reply.
The technical unit notified today that this problem has been found, the next MYASUS version will fix it.
Sorry for any inconvenience it may be caused. 

[D_IMAN]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/219477#Comment_219477

@D_IMAN

I edited my previous reply.

The technical unit notified today that this problem has been found, the next MYASUS version will fix it.

Sorry for any inconvenience it may be caused. 

View post

And how soon will the new version be released?

[D_IMAN]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/219477#Comment_219477

@D_IMAN

I edited my previous reply.

The technical unit notified today that this problem has been found, the next MYASUS version will fix it.

Sorry for any inconvenience it may be caused. 

View post

I understand that it is not known when the fix will be released!

Maybe there are some methods worth trying to try to fix this bug?

What do you advise?

PWM is very worried!

[Falcon_ASUS]

D_IMAN

https://zentalk.asus.com/en/discussion/comment/219545#Comment_219545

And how soon will the new version be released?

View post

@D_IMAN
Confirmed by relevant units, MyASUS 3.1.6.0+ASCI 3.1.5.0 is expected to be released at the end of August to fix this phenomenon. Thank you.