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after update only screenpad plus working main screen not working

Allwyn
Star I
System: asuszenbook
Battery or AC: both
Model: ux581gv
Frequency of occurrence: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz  2.59 GHz
Reset OS:
Screenshot or video:
========================
Detailed description:

I have updated the PC and shutdown on saturday, today only the screenpadplus is working mainscreen is not working. i am unable to revert back to previous version
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
Allwyn
  1. System: asuszenbook
  2. Battery or AC: both
  3. Model: ux581gv
  4. Frequency of occurrence: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz  2.59 GHz
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

I have updated the PC and shutdown on saturday, today only the screenpadplus is working mainscreen is not working. i am unable to revert back to previous version


after update only screenpad plus working main screen not working
@Allwyn
If you let the laptop into safe mode, can it be used normally?
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS GlobalIf the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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