Aerocooler buttons not working

PhantomMenicePhantomMenice Level 1
edited July 14 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog 5
  2. Firmware Version: check screenshot
  3. Rooted or not: No
  4. Frequency of Occurrence: Regular
  5. APP Name & APP Version (If your issue relates to the app): NA

My phone is on Android OS 12 and after that once I am trying to connect the Aerocooler, it is not functioning properly. The fan, lighting, buttons are not working properly. Any fix for this will be very helpful as the buttons only work after the system is restarted. I saw that there were previous threads which didn't had any answers but were closed as well. Any help on this will be highly appreciated.

Also, the phone trigger buttons do not function sometimes do not work, you have to restart the game to get that done. Not sure what else has to be done



  • Hi PhantomMenice,

    There is little or kind of very less support we can do for Aero active cooler online.

    You can visit the service center for a check. Let me know if you have any concerns with service.

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