Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Foxel]

*deleted duplicate*

[Falcon_ASUS]

Foxel

Hi. I'm having the same issue. I'm registering my laptop with the registration form and having "This serial number already registered."

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@Foxel
I have sent you a message, please check.
Thank you.

[Kinneth]

@Blake_ASUS Please Help same Issue bought the unit as a 2nd Hand Laptop SN: H9N0CX368707397

[Falcon_ASUS]

Kinneth

@Blake_ASUS Please Help same Issue bought the unit as a 2nd Hand Laptop SN: H9N0CX368707397

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@Kinneth
I have sent you a message, please check.
Thank you.

[gfeonix0007]

same problem, can you help me plz?