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biometrics failure

Polaris
Star I
my rog phone 3 biometrics stopped responding after i did the screen repair. I bought a tool to calibrate and downloaded a third-party application to try to solve the problem, and the problem is partially solved: whenever I restart the device it loses calibration again, I believe it is a software problem, because in the tests I did on calculator ( ,12345+ ) they said that the biometrics are ok... I already formatted the device, I installed android 12, 11, and nothing solved my problem. can anybody help me? 😞
7 REPLIES 7

Polaris
Star I
Mattias_ASUS  I'm using the version 18.0410.2203.201

Polaris
Star I
Mattias_ASUS when I use ASUS Repair Center and enter my serial number the application says there is no information available for my product

ASUS_Bot
Rising Star II
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