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Rog 3 can't connect to Pc and can't use 3.5 mm to type c adapter

Kaung
Star II
Please tell us some basic information before asking for help:
Model Name: Asus Rog phone 3
Firmware Version: WW 31.0210.0210.230
Rooted or not: No root
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
When i update to Android 12 to my rog 3 i can't used my original 3.5mm to type c adapter and also can't connected to pc. When I plug (I try both pc and phone change
screenshot-20220623-200613449.jpg
other plug and change cable) in my phone there is no notification show to choose (file transfer or something). I opened usb debugging and usb configuration (File transfer) .
Then i back to Android 11 the problem is still happening. How to do?
28 REPLIES 28

Mat_deng
Star III
Mattias_ASUS

Oh, you can just send it as a PM here in the forums, just click on my name and send me a message!

😄


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Or i just send here either?

Mattias_ASUS
Moderator
Moderator
Mat deng

https://zentalk.asus.com/en/discussion/comment/218581#Comment_218581

Or i just send here either?


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Preferably not, to not let people to get your personal information.
I will send you a PM

Kaung
Star II
@Mattias_ASUS hi bro WW-31.0210.0210.236 install and i can't still using connect with pc and 3.5mm adapter. When i connect with pc nothing show, phone usb setting is grey out. What I need to do?
photo-2022-08-02-23-08-00.jpg

Kaung
Star II
@Mat deng bro any solution?


Mattias_ASUS
Moderator
Moderator
Kaung

@Mattias_ASUS hi bro WW-31.0210.0210.236 install and i can't still using connect with pc and 3.5mm adapter. When i connect with pc nothing show, phone usb setting is grey out. What I need to do?

photo-2022-08-02-23-08-00.jpg


View post
Hey bro!
I posted a bit higher up how to make a LOG, if you could create a log it would help us to solve the issue much faster 🙂