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Support 5G or just Marketing BS??

smchay
Rising Star I
As per above, kindly confirm if support 5G in Malaysia? If so, got Volte and Vowifi that goes with that? Really do not want the same fiasco as with the ROG5 and ZenFone 8 series which even as today does not support 5G in Malaysia 😑
But to be fair, they don't even work with Vowifi within the biggest network in Malaysia ie. Celcom/Digi, so maybe asking for 5G is a bit too much 🤔
Anyway, can the people in Asus please answer our queries as so far there has been no solution across all threads which were closed by default.
For citizens of other countries, maybe you should clarify the above regards to your country first as well before parting with your hard earned $$$ 😅
26 REPLIES 26

smchay
Rising Star I
FunBike31

https://zentalk.asus.com/en/discussion/comment/217622#Comment_217622

I think there is a misunderstanding, if ASUS is not exempt from criticism in the specific case of Malaysia, there is no operator that offers an operational consumer 5G plan and therefore no phone of any brand works in 5G, I could be wrong because unlike Japan/US/Australia I don't have family or friends in Malaysia for a live feedback but with the official data available, in 5G there are only Antennas, no operator, Asus is not involved.


View post
Actually there's already an operator in Malaysia providing 5G ie YES Telecom, since Feb 2022 with another, Unifi, signed on with DNB as well. Coverage is currently limited to the Capital and its surrounding for now.
The major Telcos just only inked an agreement with DNB on 8/7/2022 so rollout is expected before end 2022 if all goes well. That aside, our government has already banned all 4G/5G devices which are not Volte ready from being imported into the Country since January 2022 😊
Was informed by the authorities when I filed in my complaints, unfortunately Rog 5s and ZenFone 8s are all 2021 devices, so no help for that. But at least with Rog 6 and ZenFone 9 onwards they can't simply just con our citizens anymore 🤞😅

FunBike31
Community Legend I
Yes, I read this on Business Today, their title is Malaysia's 5G Saga, since 2019, it is indeed a real Saga

The operators you quote had almost no 4G antenna network, they were already using DNB, this is not the case for the main ones who covered a good part of the territory in 4G, who cannot adapt their antennas for 5G because they are obliged to use those of DNB whose coverage of the country is ridiculous. DNB's forecast is 80% coverage in 48 months!!!, that's not even Celcom's current 4G coverage.

In summary, for now;
Malaysia is the only country where there is only a 5G network managed by a single company.
The disadvantages are extremely numerous, Monopoly = XXL price
this is already the case, SMS are out of bundle, for the same speed and volume by comparing two bundles, here €4/month, Malaysia €41.
Operators such as Celcom, DiGi, Maxis, U Mobile are not masters of the infrastructure, but will be responsible to consumers for outages, speed/latency problems and white areas.
For VoLTE/VoWifi functionalities, the same phone will have two protocols to manage, I don't know if it's possible because currently for all other countries, 4G and 5G are managed with the same network and operator. example
Orange 4G-5G single protocol VoLTE (orange)
Yes Telekom 4G/5G single protocol VoLTE (DNB)
4G - Celcom, DiGi, Maxis, a 4G VoLTE protocol specific to each
5G - Celcom, DiGi, Maxis, VoLTE protocol (DNB)

If you look at the packages of old and large operators like Celcom, you will see a difference which confirms this, with an Apple or Samsung device, the package specifies 4G/VoLTE and in 5G this notion no longer exists

To the next episode of this Saga which is already scheduled for the end of August 2022

smchay
Rising Star I
Yeap, you sum it up fully. And as an industry player, Asus shd be more than aware of this and ensure that their customers won't be left hanging left, right and center as is the case now 😥
But for what it's worth, they seem more responsive then Sony mobile 😅 but with the aggressive overture by the Chinese players, it's a matter of time before they get kicked out from the market 😥
In respect to the 4G/5G conundrum, I can only postulate that they will either fall back to 4G for Volte/Vowifi based on recent ban on no Volte capable phones OR use the 4G & 5G dual-band spectrum concurrently akin to dual sim 🤔 but battery will definitely take a hit 😅

Danishblunt
Hall of Fame I
smchay

Yeap, you sum it up fully. And as an industry player, Asus shd be more than aware of this and ensure that their customers won't be left hanging left, right and center as is the case now 😥

But for what it's worth, they seem more responsive then Sony mobile 😅 but with the aggressive overture by the Chinese players, it's a matter of time before they get kicked out from the market 😥

In respect to the 4G/5G conundrum, I can only postulate that they will either fall back to 4G for Volte/Vowifi based on recent ban on no Volte capable phones OR use the 4G & 5G dual-band spectrum concurrently akin to dual sim 🤔 but battery will definitely take a hit 😅


View post
battery shouldnt take a hit since modern phones have the 5g module built into the SoC rather than having it seperate.
As for the whole dilemma, It honestly sounds more like a problem with not only ASUS but also your operator in that country as well.

smchay
Rising Star I
Well, our country, Malaysia has always been at the edge of innovations with these kind of breakthrough 😊✌️
In case you aren't aware, we are the first and only country in the world with the first billionaire by donations 😅 and yes, we also provide police escorts for convict to attend dinner at the national palace a well 😇