circular patch and dull grey color.
sasuke.rawat280
Level 1
what type of low quality display it is , giving 120 hz doesn't mean to give a low quality display panel. i hope you all can see a circular patch on the screen right side look very carefully at the images, is it a hardware issue,only visible at dark environment and also Flipkart is refusing to replace it, help me asap asus if it is a harware issue, idk how to convince Flipkart. also grey color in spotity youtube looks rubbish.
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If Flipkart is refusing to replace it then you will need to contact your local ASUS repair center.
i don't want my device to get repaired i want replacement, it's only 4 days old. will they replace it.
They should as their policy states.
That is a determination for the repair center to make.
will they replace it if product is faulty? is this mentioned in asus policy somewhere?
Again, that is a determination that will be made by the repair center once they inspect the device. Visual imperfections can be subjective, which is why you need to talk to a repair technician about your specific device.
Your warranty terms are at the link below.
https://www.asus.com/support/images/upload/file/20191008182638720_E14357.pdf
i want to know if you can see the patch and if u have rog 2 then most of the app in dark mode shows dull grey color, is it specific to my device or for everyone?
There haven't been any reports of a circular patch in other devices. You need to have this solved with flipkart or ASUS Support. If they determine that it's visible then they should be able to help you