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Thunderbolt 4 driver not available

chrisvj82
Star I
System: windows 11
Battery or AC:
Model: Rog scar 15 i9 with Rtx 3080ti G533zx
Frequency of occurrence: Always
========================
Detailed description:not available to install thunderbolt 4 driver. Fatal error while installing.
screenshot-20220709-013328914-281-29.jpg

10 REPLIES 10

chrisvj82
Star I
I am not able to install thunderbolt 4 drivers.

Falcon_ASUS
Moderator
Moderator
chrisvj82
  1. System: windows 11
  2. Battery or AC:
  3. Model: Rog scar 15 i9 with Rtx 3080ti G533zx
  4. Frequency of occurrence: Always

========================

Detailed description:not available to install thunderbolt 4 driver. Fatal error while installing.

screenshot-20220709-013328914-281-29.jpg


Thunderbolt 4 driver not available
@chrisvj82
Does the problem improve if you restart the laptop?
Could you please tell me the BIOS version and system version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running?Sorry for any inconvenience it may be caused. 

chrisvj82
Star I
Hi,
no the problem has not improved after restart.
BIOS: G533zx.315
System: Win 11, version 21H2(OS Bild 22000.778

chrisvj82
Star I
Details about my system:
What is the model of the Intel® processor?
Rog strix 15 G533zx
i9 processor 
Is this a new computer?
Yes
When did you purchase it? (For Warranty Purposes)
8/06/2022
Were you able to install the Thunderbolt driver on this specific machine before?
NO
If yes, when did the issue start?
Did you make any recent hardware/software changes that might cause this issue?
NO
Which Windows* version are you using?
win 11
Does the problem happen at home or in the work environment?
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