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Android 10 Update

Satnam
Rising Star II
Hey team I'm using Android 10 Update 438 version and I'm facing few bugs like-
1. Wifi is not stable and give very weak signals...and frequently stop automatically when I'm using it..
2. Display brightness issue..
3. UI is not optimise finely...
4. 3rd party app like g cam is not work perfectly as like Android 9 version...
5. Device ram optimization is not good specially in 3Gb ram model it consume too much ram without need... please check and optimise it finely.

And Please provide stable update soon because your CEO is saying officially that we provide Android 10 means 2 major update so please work fast and provide this update as soon.

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4 REPLIES 4

Christine_ASUS
Community Legend II
Hi Singh
Thank you for your asking. First of all, please avoid any overlapping thread or message, which may disturb the mods and the users to solve the issue; I already moved your "FOTA request" threads in this thread under your passage.
Second, kindly refer to the reply of your question as below:
1. WiFi: Please try to reset your modem and router, especially for the place where the WiFi issue occurred more frequently. Besides, please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth.
2. Brightness: It is a normal behavior of Android 10 AOSP. If you compare the brightness of Android 9 and Android 10 AOSP beta, you can recognize that the performance at 0% and 100% are the same. The added brightness percentage (%) on Android 10 AOSP beta is a curve; the added brightness percentage (%) on Android 9 is a line. Kindly refer to my reply as below
Christine_ASUS

Hi friends

Thank you for your asking. Kindly refer to the reply as below

1. Sound: We had adjusted the sound performance, no bass issue, on V432 and further firmware version.

2. Brightness: It is a normal behavior of Android 10 AOSP. If you compare the brightness of Android 9 and Android 10 AOSP beta, you can recognize that the performance at 0% and 100% are the same. The added brightness percentage (%) on Android 10 AOSP beta is a curve; the added brightness percentage (%) on Android 9 is a line.

3. RAM: I can duplicated the behavior, yet after checking with the relevant team, we will not adjust the related parameter on Android 10 AOSP Software Image developer Version. Kindly refer to my reply as below

https://zentalk.asus.com/en/discussion/comment/151335#Comment_151335

4. Battery: The battery performance of each Android system can not be the same while the latest version will have the added functions from the previous Android. Yet if you encounter huge battery drain, please check if there is any specific app which caused the issue. Also, if you have ever dropped the device, disabling the Fingerprint security may help in this case.

# If you prefer the system design of Android 9, please backup your device and follow the steps below as 10 to 9 downgrade steps. Sorry for any inconvenience it may be caused. 

1. Download "Version MaxProM1_downgrade_to_9" and then put the image file into the root directory of the MicroSD card.

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/

2. Insert MicroSD card into phone and then power off the device.

3. Long press with "Power" key and "Volume Down" key together and stop after feel the vibration to enter Recovery Mode

4. Use "Volume Down/Up" key and press "Power" key to choose "Apply update from external storage"

5. Select the downgrade file

6. When the updating process is done, Choose "Wipe data/factory reset" and tap"Yes" to perform the master clear.

7. "Wipe cache partition" > "Yes"

8. "Reboot system now" 

#Android 10 to Android 9 Guide 

https://www.asus.com/support/FAQ/1042349


View post
3. GCam: For 3rd party app related question, please report to the app developer. Besides, please note that Max Pro Series do not support GCam officially.
4. RAM: I can duplicated the behavior, yet after checking with the relevant team, we will not adjust the related parameter on Android 10 AOSP Software Image developer Version. Kindly refer to the link below as my reply of the same question to you one month ago.
Christine_ASUS

Hi Singh

I can duplicated the behavior, yet after checking with the relevant team, we will not adjust the related parameter on Android 10 AOSP Software Image developer Version. If you prefer the system design of Android 9, please backup your device and follow the steps below as 10 to 9 downgrade steps. Sorry for any inconvenience it may be caused. 

1. Download "Version MaxProM1_downgrade_to_9" and then put the image file into the root directory of the MicroSD card.

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/

2. Insert MicroSD card into phone and then power off the device.

3. Long press with "Power" key and "Volume Down" key together and stop after feel the vibration to enter Recovery Mode

4. Use "Volume Down/Up" key and press "Power" key to choose "Apply update from external storage"

5. Select the downgrade file

6. When the updating process is done, Choose "Wipe data/factory reset" and tap"Yes" to perform the master clear.

7. "Wipe cache partition" > "Yes"

8. "Reboot system now" 

#Android 10 to Android 9 Guide 

https://www.asus.com/support/FAQ/1042349


View post

If you prefer the system design of Android 9, please backup your device and follow the steps in below link as 10 to 9 downgrade steps. Sorry for any inconvenience it may be caused. Thank you for your continued support and patronage.
#ZenFone Max Pro M1 Firmware Download Spot
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Android 10 to Android 9 Guide 
https://www.asus.com/support/FAQ/1042349

Satnam
Rising Star II
Christine_ASUS

Hi Singh

Thank you for your asking. First of all, please avoid any overlapping thread or message, which may disturb the mods and the users to solve the issue; I already moved your "FOTA request" threads in this thread under your passage.

Second, kindly refer to the reply of your question as below:

1. WiFi: Please try to reset your modem and router, especially for the place where the WiFi issue occurred more frequently. Besides, please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth.

2. Brightness: It is a normal behavior of Android 10 AOSP. If you compare the brightness of Android 9 and Android 10 AOSP beta, you can recognize that the performance at 0% and 100% are the same. The added brightness percentage (%) on Android 10 AOSP beta is a curve; the added brightness percentage (%) on Android 9 is a line. Kindly refer to my reply as below

https://zentalk.asus.com/en/discussion/comment/151774#Comment_151774

3. GCam: For 3rd party app related question, please report to the app developer. Besides, please note that Max Pro Series do not support GCam officially.

4. RAM: I can duplicated the behavior, yet after checking with the relevant team, we will not adjust the related parameter on Android 10 AOSP Software Image developer Version. Kindly refer to the link below as my reply of the same question to you one month ago.

https://zentalk.asus.com/en/discussion/comment/151335#Comment_151335

If you prefer the system design of Android 9, please backup your device and follow the steps in below link as 10 to 9 downgrade steps. Sorry for any inconvenience it may be caused. Thank you for your continued support and patronage.

#ZenFone Max Pro M1 Firmware Download Spot

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/

#Android 10 to Android 9 Guide 

https://www.asus.com/support/FAQ/1042349


View post
Hey Christine Asus I'm not understand what you say and what you think about me but one thing I'm telling you please modified your Android 10 update and correct all bugs and provide it as soon as the form of stable update!! ok Now you batter understand what I'm saying to you....🙏

Deannnnn
Rising Star I
The mod is telling you that your question 1, 2, 3 are not bugs. Question 4 will not modify after investigation

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.