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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description:
568 REPLIES 568

Falcon_ASUS
Moderator
Moderator
marsreis

Hi. Same problem here. Thanks.


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@marsreis
I have sent you a message, please check.
Thank you.

rishabh91roy
Star I
Same problem with me
Thankyou

Falcon_ASUS
Moderator
Moderator
rishabh91roy

Same problem with me

Thankyou


View post
@rishabh91roy
I have sent you a message, please check.
Thank you.

zen1894
Star I
i have same issue please help

ayoubbeyw
Star I
Blake_ASUS

Dear all,

For such issue, of course I will help to check one by one.

But please kindly help to verify below items first because your registration issue is most likely related to them.

And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.

  1. made a typo mistake on email when registration
  2. product registered by your family
  3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.


View post
hello i have the same issue with gx701 can someone please help thanks