ASUS max pro M2 phone not booting up after official Android update.

RavisankarRavisankar Level 1
edited June 18 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus max pro [email protected]
  2. Firmware Version: Version WW-16.2017.2010.101
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: After update phone was working for 2 day. suddenly my phone switched off during a call. when it try to switch on, it shows asus logo and and again getting off.
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • RavisankarRavisankar Level 1

    Serial Number :JCAAGF031207V32

    Purchase Date :2019/01/16

    Model: ZenFone Max Pro (M2)

    WHY Asus is releasing android update before testing it. Please provide me a solution to this problem and this is definitely a mistake on Asus side.

  • Hi, please check your inbox for the private message I've sent you since the further information that we need involves your personal information. Thank you.

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