Yellow tint on VivoBook X512DA on Windows 11
- System: Windows 11 Home
- Battery or AC: Both
- Model: ASUS VivoBook X512DA
- Frequency of occurrence: Always
- Reset OS: Yes
- Screenshot or video:
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Detailed description：
I was running my ASUS VivoBook X512DA on Windows 11 since it's launch without any issues. But when ASUS pushed update installing ASUS Splendid, My display has an yellow tint. I tried adjusting color temperature using ASUS Splendid but still there was an yellow tint ever present.
All the updates were installed.
ASUS Splendid drivers were also reinstalled.
I attempted Hard restart as well as restarting the display (Win + ctrl + shift + B)
Reinstalled Windows 11 using USB.
Contacted ASUS chat, email as well as call support. No proper solution was provided other than contact service center and they will inform technical team, This problem is clearly a software issue and I am baffled that ASUS didn't test before pushing this update.
Still problem persists.
It is unacceptable.
While ASUS team tries to push an update, did anyone else find any fixes or workaround? I don't know how to uninstall ASUS Splendid....
Comments
@muthu025
Please kindly provide the information below so that we can better assist you.
1.What is the BIOS and system version you are currently using?
2.What version of Splendid are you using?
3.If you remove MyASUS, does the situation still exist?
Sorry for any inconvenience it may be caused.
Model name: ASUS VivoBook X512DA
Bios version: 317
OS version: Windows 11
All updates were installed.
I experienced this issue in Windows 10, I removed ASUS Splendid and the yellow tint was gone
But in windows 11, there is no method I know that removes only ASUS Splendid as I depend on other functions from MyASUS
Also, please read my thread above thoroughly, I have accurately described my issue.
Hello. I have the same problem. Since Tuesday my screen has a yellow tint. Normally on Win 11 I had no problem but when ASUSTeK COMPUTER INC. - Extension updated to version 5.0.0.298, I can't remove the yellow tint. It's very frustrating. I use my laptop to draw, so... with that, it's really impossible.
I have this specifications:
I hope an answer. I really need normal colors.
Thank you for sharing it, It is such a huge problem that they ignored it.
I don't think they tested this properly.
This is highly unacceptable, ruining a perfectly fine display via updates!!!!
WE DESERVE A QUICK FIX ASUS!!!!
Hello, I found the solution here, you can search this article on redit (can't post links here :c) "My asus splendid feature keeps turning my laptop yellow" one user gives the solutions for this problem, which is basically default on asus laptops: ' v
Thank you so much! It worked!!!!
Hi all
I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
@muthu025
Could you please tell me what the Splendid mode in MyASUS is ?
I have sent a message to you, please provide your log information through the message, and I will ask staff to assist in the analysis. Sorry for any inconvenience it may be caused.
Please help to provide log information of the following path:
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused.
@ajavygmontes
Could you please tell me what the Splendid mode in MyASUS is ?
I have sent a message to you, please provide your log information through the message, and I will ask staff to assist in the analysis. Sorry for any inconvenience it may be caused.
Please help to provide log information of the following path:
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused.
Hi all
We tested with the same laptop, and nothing replicated to a similar situation. At present, we initially suspect that splendid icm may have been manually removed before. If the same situation occurs again, please report back to us. Thank you very much.
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