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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description:
568 REPLIES 568

Falcon_ASUS
Moderator
Moderator
dgiormov

Hi, same problem here. Bought my laptop as open box. When trying to register it. MyAsus claims that the product is already registered:(

SN: MCNRKD00370349D


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@dgiormov
Please check your PM.
Thank you.

Falcon_ASUS
Moderator
Moderator
HRH Tellajat

My laptop is also having the same general problem - as it claim that it has already BEEN REGISTERED.

S/N: MBN0CX32B241475

screenshot-2022-06-10-020131.png


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@HRH Tellajat
Please check your PM.
Thank you.

joninprague
Star I
I have the same problem after an ex display model

SN :MBN0CX07V949459

OccamzRazr
Star I
I am experiencing this issue on a laptop I just recently purchased from Best Buy. May I ask for assistance in resolving please?
Thank you, Justin.

Falcon_ASUS
Moderator
Moderator
joninprague

I have the same problem after an ex display model

SN :MBN0CX07V949459


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@joninprague
Please check your PM.
Thank you.