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Fingerprint not available after upgrade to Android 12 for my Zenfone 7 Pro

bsymakbsymak Level 1
edited July 6 in ZenFone 7 Series
Screenshot_20220531-215907822.jpg

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version:
  3. Rooted or not: Not root
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • fear_dot_com_2000fear_dot_com_2000 Level 2

    Maybe a factory reset (after a backup) could solve your issue...I am surprised to see you have volte though....

  • bsymakbsymak Level 1

    The fingerprint function cannot be found in the system after upgraded to Android 12 but it works perfect before upgrading.

  • ASUS BotASUS Bot admin

    Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

This discussion has been closed.