hello guys..I've same problem with the previous user about the camera is being used by another app.

GyunGyun Level 1
edited July 3 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name:asus 7 pro

  1. Firmware Version:
  2. Rooted or not:
  3. Frequency of Occurrence:
  4. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Please reboot your device in safe mode to check if it's a third party app causing the issue:

    Long press restart button until asked if you want to reboot in safe mode.

    If that solves it, please reboot in normal mode and clear cache files system-wide, then reboot again.

    Settings -> Advanced -> Mobile Manager -> Cleanup

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