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Update failed

proshannorock
Star I
p-20220522-032001.jpg
No update Android 12
Asus ROG phone 5s

38 REPLIES 38

Dorman
Star II

FunBike31

yes, that's not the right one, move the zip to the root of the storage, it's just above.


View post
OK, i downgraded and pulled back my data.
still no service even though my sim is detected
any suggestions,
please?

FunBike31
Community Legend I
The failure of the SIM card is unfortunately frequent on the Rog5: (often associated with the failure of the fingerprint reader, does yours work?
Test the following points and put the result below each one;
Test SIM1 and Sim2 with the calculator .12345+=

Test the sim on slot 2

If you have another Sim on another test phone there on Sim1 and 2 of Rog 5

Remove the PIN code from the SIM card (there must not be any) and re-test this SIM on the SIM slots of the ROG 5 (already seen this bug several times on the ROG 5)

If all the tests have failed, it must be repaired 😞

Dorman
Star II
FunBike31

The failure of the SIM card is unfortunately frequent on the Rog5: (often associated with the failure of the fingerprint reader, does yours work?

Test the following points and put the result below each one;

Test SIM1 and Sim2 with the calculator .12345+=

Test the sim on slot 2

If you have another Sim on another test phone there on Sim1 and 2 of Rog 5

Remove the PIN code from the SIM card (there must not be any) and re-test this SIM on the SIM slots of the ROG 5 (already seen this bug several times on the ROG 5)

If all the tests have failed, it must be repaired 😞


View post
Well i think im zooming in on the problem
when entering phone info through (*#*#*#*#4636#*#*) i see that radio power is off i turn it on and get out.. moments later it get turns off alone again...
is there any solution for this?
i tried your suggestion and phone says sim card is working well.

FunBike31
Community Legend I
how i will be able to answer with 1 step done out of 4, assuming you are talking about the calculator test for test 1.










Dorman
Star II
FunBike31

how i will be able to answer with 1 step done out of 4, assuming you are talking about the calculator test for test 1.


View post
iv'e done them all, sorry i was unclear.
1) tested both sim1 and sim2 with the sim once in that slot and once in slot2
2) tested sim on slot 2
3) i have another sim, doesn't work on my phone to but test says everything ok
4) no PIN code on my sim to begin with..

i do think the problem has something to do with what i mentioned in my comment above