Aero Active Cooler 5 stopped working after update

LaurelLParasLaurelLParas Level 2
edited June 29 in ROG Phone 5

Please tell us some basic information before asking for help:


Model Name: ASUS ROG Phone 5S Pro


Firmware Version: 31.0810.1226.84


Rooted or not: Not


Frequency of Occurrence: All the time after updating


APP Name & APP Version (If your issue relates to the app):


In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


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Fan stopped working after updating to latest firmware. The Lighting works but the fan is not spinning. I have tried resetting the device and detaching/reattaching the Aero Active Cooler 5 but still it is not working. I have set it on the highest setting already.


Comments

  • What happens if you disable the "Disable fan when microphone is active" ?

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