Guys I need to contact customer care because my phone is not working well

[cerratoalejandr]

Please tell us some basic information before asking for help:
Model Name: ZS673KS
Firmware Version: WW 310810 1226.84
Rooted or not: no
Frequency of Occurrence: not working at all.
APP Name & APP Version (If your issue relates to the app): finger print and air triggers
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Karen_ASUS]

Dear cerratoalejandro97 
We are sorry to hear about your device, for what you are describing our recommendation is to visit the nearest ASUS Service Center at your earliest convenience to get your device check.
https://www.asus.com/support/service-center-location

[ASUS_Bot]

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